Contact Us – Australia eVisitor Support

Need eVisitor support? Whether you have a question about your Australia eVisitor visa application or about the status of your file, send our team a message using the form below and we will get back to you as soon as possible.

Tips for a fast reply

To help us handle your message quickly, a few details are useful in your very first message. They save us from having to write back to you, so you receive a complete answer sooner.

• Your full name, exactly as it appears in your passport.
• The email address you entered in the application form.
• Your planned travel date, if your question is urgent.
• A short description of your request, for example a correction to your passport details or a question about the progress of your file.

Our eVisitor support team replies by email

We answer every message as quickly as possible. Please also check your spam or junk folder if our reply does not appear in your inbox.

In addition, many questions about eligibility, validity and processing time are already answered in our frequently asked questions, so you may find what you need straight away. The information you send us is used only to handle your request.